We have been working with Xander van Rooijen, Business Architect, Rabobank for the past few years now - they are one of the largest users of our DevOps software, MyST. In every conversation I've had with Xander he is always very discerning and thoughtful, focussed on best practice and continuous improvement for the teams he works with and the business. In this installment of our "Five Minutes with" series, he shares his latest thinking around innovation and technology trends.
1. What is top of mind for you in terms of innovation and business transformation?
I think the biggest thing would be adaptability and the speed we execute this with, as Rabobank faces a lot of disruption, inside, as well as outside. As an organization we need to be on par with everything that is happening around us and go beyond – so we need to act quickly and also be flexible enough to uptake all these new innovations.
2. What do you see as the key technology enablers to achieve ongoing innovation/transformation over the next 12-24 months?
We think that in a world of eco-systems in which we play a small role, we need to integrate with many other eco-systems. One of the key enablers are API’s. Everyone is opening up their businesses via API's, so they are already the next big thing. Leveraging these new possibilities is top of mind for us.
3. Can you share your current favorite transformation or innovation example?
Within the European Union we are facing legislation changes like PSD2 (Payment Services Directive). As a financial organization we are opening up our banking services, as do our competitors. In general this translates into Open Banking; a new way of providing financial services to our customers. This is a very exciting transition, which in my opinion will give endless new possibilities.
4. What guidance would you give to other customers as they navigate or start this transformation journey?
I think for me, it is having the realization that I, myself, don’t know anything yet because the market is changing so fast. I’m learning new things every day, every second. Keeping an open mind, listening to other people, reading, meeting and consulting peers, helps me tremendously. It gives me more focus on the important aspects of my work and guides me better in my journey into new things. And of course, take things in small steps and learning from there and don’t be afraid to fail because failure will give you the knowledge to do great things, the next time around.
5. What is your favorite place to eat in San Francisco at the moment?
For me it is all about the company. But if I must choose a place for this year, it would be Twenty Five Lusk, where we had a very nice dinner with our team and Oracle. Besides that, I have very fond memories of Lori’s Diner.
You can see the rest of the blog series here.
Jules @ Rubicon Red
Manager, Marketing and Events