Rubicon Red recently adopted Oracle Process Cloud Service to capture and manage requests to trial Rubicon Red MyST—a DevOps solution that automates the end-to-end software release and platform configuration process.
"By automating the end-to-end software trial request process with Oracle Process Cloud Service, we can fulfill a request in less than an hour instead of up to 4 weeks and accelerate time to market by 40%. " - Matt Wright, CTO, Rubicon Red.
Prior to adopting Oracle Process Cloud Service, this was a manual, time consuming process—via emails, phone calls, or face-to-face meetings. The time consumed in fulfilling a single request slowed the company’s go-to-market processes. With a rapid increase in the number of MyST requests, Rubicon Red wanted to improve customer response times, reduce sales workload, and provide the required lead qualification.
By adopting Oracle Process Cloud Service, Rubicon Red has shortened time-to-market by up to 40% by providing developers with immediate access to a full lifecycle process management environment and enterprise-quality tooling, without needing to build and maintain an IT infrastructure . Rubicon Red can fulfil a MyST trial request in less than one hour instead of up to four weeks by using Oracle Process Cloud Service to rapidly design and automate all aspects of the request process providing end-to-end visibility and improving customer service.
"What makes Oracle Process Cloud Service superior to competitors, such as Pega and Appian, is not just the solution itself, but the breadth of the entire Oracle Cloud offerings. The entry-point price was also far more affordable than the equivalent on-premises solution", says Matt Wright, CTO, Rubicon Red.
Read the full Oracle Case Study here.