Paul Dulfer, CIO, State Revenue Office, Victoria will be presenting at Oracle OpenWorld on their experiences with Oracle BPM and SOA; and their journey with Rubicon Red in developing a successful BPM program.
Paul, will share how SRO were able to unleash the full capabilities of BPM and SOA to extend the useful life of core revenue management system through an incremental transitional program at a fraction of the cost of a highly disruptive major re-development, and at the same time move SRO from a Function Centric to a Process and Service Centric organisation and the associated benefits.
The Customer Panel; The Path to Process Excellence—Notes from the Trenches [CON8094] also features features speakers from Flextronics and the State of Alaska.
Business process management (BPM) is not just a one-time application development project. It is about continuous process improvement. In successful organizations, BPM has evolved from a single project to an enterprise wide initiative. In this session, you will hear from some of the Oracle Unified Business Process Management Suite customers that have travelled the path to process excellence by adopting BPM to manage business processes across the organization. In the session, these customers share their experiences and best practices for developing a successful BPM program.